Aiwebi.io, formerly known as Social Studio, is a cutting-edge telecommunication service provider that’s changing how businesses interact with customers. Founded in 2015 by Deepak Sodhi, the company now employs over 22 talented professionals. They offer solutions like WhatsApp Business API, Google RCS messaging, and SMS services, all tailored for businesses to improve communication.
WhatsApp is the world’s most popular messaging platform, and Aiwebi.io leverages this power by offering an API that allows businesses to communicate directly with their customers. This is ideal for quick, natural conversations that engage customers more effectively.
While SMS has long been a communication standard, Aiwebi.io goes a step further by introducing Google RCS (Rich Communication Services). This service enhances the messaging experience with multimedia capabilities, making conversations richer and more interactive. Businesses can now send videos, images, and files seamlessly through this innovative platform.
Aiwebi.io’s SMS solutions enable businesses to integrate messaging directly into their apps and software. Whether for transactional messages or promotions, the service ensures businesses maintain close contact with their customers, fostering long-term relationships.
Interactive Voice Response (IVR) systems are an essential tool for businesses. Aiwebi.io offers customizable IVR solutions that guide callers through various options using pre-recorded messages. This service can resolve common issues without human intervention, reducing wait times and enhancing customer satisfaction.
What makes Aiwebi.io stand out is its omnichannel customer service platform. It brings together SMS, WhatsApp, Google RCS, and voice communication into one seamless experience. Customers can interact with brands using their preferred method, while businesses can manage all communication from one space, improving efficiency.
Over 1,000 global companies, including Maruti Suzuki Arena, Nexa, and Jockey, trust Aiwebi.io to manage their communication. These companies appreciate the ability to connect with customers in real-time, driving better engagement and enhancing their service offerings.
Aiwebi.io also helps businesses strengthen their branding by offering competitor research. This service identifies opportunities for brands to stand out in a crowded market, ensuring their identity is well-defined and competitive.
Aiwebi.io is committed to delivering high-quality services at affordable prices. Whether businesses need high-resolution photos for product quality or an effective communication strategy, Aiwebi.io’s experts create plans tailored to their needs, ensuring excellent service without breaking the bank.
One of Aiwebi.io’s standout offerings is frictionless commerce, simplifying the buying process for customers using mobile devices. This solution removes unnecessary steps from the purchasing journey, making transactions smoother and more efficient, which in turn boosts sales for businesses.
Businesses working with Aiwebi.io benefit from dedicated, around-the-clock support. Whether it’s solving technical issues or answering service-related questions, their expert team is available at all hours to ensure a seamless experience for clients.
Aiwebi.io’s platform is not just about communication; it’s about improving IT and data architecture for businesses. The platform is built to be scalable and secure, helping companies streamline their operations while keeping data privacy and compliance at the forefront.
What truly sets Aiwebi.io apart is its intelligent AI agents. These dynamic agents change the way businesses interact with their customers, delivering personalised and actionable outcomes. This advanced AI reduces operational costs while enhancing customer satisfaction, making every interaction meaningful.
RCS messaging is the future of SMS, allowing businesses to send richer content such as images, videos, and interactive messages. This technology has made traditional messaging more dynamic, offering businesses a new way to engage with their audience.
Aiwebi.io partners with innovative leaders across industries like eCommerce, education, healthcare, and real estate to offer seamless communication solutions. The company invests in partner marketing programs to help businesses grow faster and enter new markets.
Aiwebi.io has garnered praise from numerous clients. Global brands like Maruti Suzuki and Jockey have benefited from the company’s innovative solutions, noting the friendly and knowledgeable staff as well as the competitive pricing for top-tier services.
Proudly made in India, Aiwebi.io is dedicated to transforming how businesses communicate with their customers. From small startups to global enterprises, Aiwebi.io provides the tools necessary to stay connected in today’s fast-paced world.
Businesses looking to modernize their communication strategies are encouraged to join the Aiwebi.io partner network. By leveraging Aiwebi.io’s tools, resources, and market development funds, businesses can unlock new opportunities and drive their growth to new heights.